We are a Cornwall based company and cover the Devon and Cornwall areas.
- We have extensive IT experience in a wide variety of fields both in the UK and abroad deploying servers, workstations, specialized equipment and software for a variety of industries from high tech to health care to heavy industry.
- We manage projects for our clients that range from bespoke software development and implementation to phone system migration and deployment.
- We work with Windows, Mac, cloud-based solutions, Open Source or commercially licensed software solutions.
- We implement ADSL, Fibre, 4G (5G where available) and satellite (Starlink) internet connection solutions including multiple load balanced broadband lines.
- We will be can install Starlink satellite internet connections where available (Now widely available in the U.K). You can check Starlink availability in your area here.
- We use the latest VOIP technologies and converged communications systems so you stay connected whether at the office, at home or abroad.
- We are GDPR Stage 2 certified.
We will provide your staff with remote support whether they work from home, in the office or on the road, nationwide or internationally.
Remote support is favoured by most IT professional as it keeps travel costs to a minimum while maintaining high levels of staff availability to best service customers.
We attend our client’s business premises or home offices to assist with any IT issue that cannot be dealt with remotely.
We are happy to wear facemasks and gloves when attending your premises at your request.
We work with 3CX to provide bespoke phone systems for our clients. If you have multiple offices nationally or abroad, we can connect all you employees to the same phone system and provide the following services:
- Localised phone numbers
- Unlimited in house extensions
- In house video calling
- In house instant messenger chat
- Secure video conferencing (including screen sharing and white boards)
- Voicemails
- Enterprise class distributed SMS queues
- Calling queues
- Call recording and monitoring
- Phone/video/chat call from website (this allows you to interact directly with customers calling from you website or intranet).
and much much more, contact us for details on the contact page.
- We provide remote or on-site training so that your staff become more “IT independent” in their day-to-day tasks.
- This can include user administrator training on portals such as Microsoft 365 or 3CX. For example: how to add and remove users, reset password attribute rights to shared resources.
- Training staff on IT systems effectively minimises use of outsourced IT contractors saving you money.
We work with professional grade equipment such as Draytek, Ubiquiti and Mikrotik, to bring you resilient, high end result for both wired and wireless networks.
- We can provision all types for IT equipment, from workstations, routers, servers and network cabling to VOIP phones and printers.
- As a Microsoft Partner, we are part of the Microsoft Partner Network of authorized resellers. We can provision your Microsoft 365, antivirus software and a multitude of other software licenses.
- We also provision domain names and setup things like email and DNS servers and settings for our client’s websites and online infrastructure.
