IT support for Cornwall and Devon
Support
Fix IT. We help small and medium-sized businesses set up and look after the IT they rely on. When something goes wrong, we sort it quickly so you can stay focused on your business.
Project Management
Deal with IT. From bespoke software to new phone systems and technology upgrades, we plan and manage your technical projects from start to finish.
Giddy-Up!
Make IT go quicker. We make your IT faster and more productive through smart solutions, staff training, and software and hardware upgrades, and we measure the improvement.
We are a Cornwall based company and cover the Devon and Cornwall areas.
- We have extensive IT experience in a wide variety of fields both in the UK and abroad deploying servers, workstations, specialized equipment and software for a variety of industries from high tech to health care to heavy industry.
- We manage projects for our clients that range from bespoke software development and implementation to phone system migration and deployment.
- We work with Windows, Mac, cloud-based solutions, Open Source or commercially licensed software solutions.
- We implement ADSL, Fibre, 4G (5G where available) and satellite (Starlink) internet connection solutions including multiple load balanced broadband lines.
- We can install Starlink satellite internet connections where available (now widely available in the UK). You can check Starlink availability in your area here.
- We use the latest VOIP technologies and converged communications systems so you stay connected whether at the office, at home or abroad.
- We are GDPR Stage 2 certified to work with healthcare providers.
What we do
Wherever your team works, we can help: at home, in the office or out on the road, anywhere in the UK or overseas.
Most IT professionals prefer to fix things remotely. It keeps travel costs down and gets your staff back up and running faster, so your customers stay well looked after.
When a problem can’t be fixed remotely, we’ll come to you, at your business premises or your home office.
If you’d like us to wear a face mask and gloves during the visit, just ask and we’re happy to.
We build bespoke phone systems on the 3CX platform. Got offices across the UK or abroad? We can put every member of staff on one shared system, with features such as:
- Local phone numbers
- Plenty of internal extensions
- Internal video calls and instant messaging
- Secure video conferencing with screen sharing and whiteboards
- Voicemail
- Distributed SMS queues built for larger organisations
- Call queues and ring groups
- WhatsApp, Facebook and website chat integration
- Call recording and monitoring
- Calls, video and chat straight from your website or intranet, so you can talk to visitors directly
That’s only a taster. See the full 3CX feature list, or get in touch and we’ll talk it through.
We’ll train your team, remotely or on-site, so they can handle everyday IT jobs with confidence.
- Administrator training for portals such as Microsoft 365 and 3CX: adding and removing users, resetting passwords and managing access to shared resources.
- A capable in-house team relies less on outside IT contractors, which saves you money.
We install professional-grade equipment from Draytek, Ubiquiti and MikroTik to give you fast, reliable wired and wireless networks.
We can supply and set up everything your business runs on.
- Hardware: workstations, servers, routers, network cabling, VoIP phones and printers.
- Software: as a Microsoft Partner and authorised reseller, we can provide Microsoft 365, antivirus and many other software licences.
- Online: domain names, plus the email and DNS settings behind your website and online services.
