Step-by-Step Guide

The short version:

• Go to Outlook online
• Right click the “folders” folder
• Select Add shared mailbox
• Enter the name of the mailbox to add

The full version

Sign in to Office 365

• Go to portal.office.com and sign in with your Office 365 credentials

Open Outlook

• Click on the app launcher (the grid icon) in the top-left corner and select

Add Shared Mailbox

• In the Outlook web app, right-click on “Folders” in the left navigation pane.
• Select Add shared folder

Enter Shared Mailbox Details

• In the dialog box that appears, type the email address of the shared mailbox you want to add.
• Click Add

Access the Shared Mailbox

• The shared mailbox will now appear in your folder list under your primary mailbox.
• You can expand or collapse the shared mailbox folders as needed.

Send Emails from Shared Mailbox

• To send an email from the shared mailbox, click “New mail”.
• Click on the **From** field and select the shared mailbox email address.
• Compose your email and click **Send