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How to Set Up Call Forwarding on Polycom and Yealink Handsets

Published October 31, 2024 | By quillanwyllie

Setting Up Call Forwarding on a Polycom Handset

  1. Press the Home Button: Navigate to the home screen.

  2. Select Forward: Press the Forward soft key.

  3. Choose Forwarding Type: Select from Always, No Answer, or Busy.

  4. Enter Forwarding Number: Input the number to which calls should be forwarded.

  5. Enable Forwarding: Press the Enable soft key to activate.

Setting Up Call Forwarding on a Yealink Handset

  1. Press the Menu Button: Access the main menu.

  2. Navigate to Features: Select Features and then Call Forward.

  3. Select Forwarding Type: Choose from Always, Busy, or No Answer.

  4. Enable Forwarding: Change the status to Enabled.

  5. Enter Forwarding Number: Input the destination number.

  6. Save Settings: Press the Save soft key to confirm.