Step-by-Step Guide
The short version:
- Go to Outlook online
- Right click the “folders” folder
- Select Add shared mailbox
- Enter the name of the mailbox to add
The full version
Sign in to Office 365
- Go to portal.office.com and sign in with your Office 365 credentials
Open Outlook
- Click on the app launcher (the grid icon) in the top-left corner and select
Add Shared Mailbox
- In the Outlook web app, right-click on “Folders” in the left navigation pane.
- Select Add shared folder
Enter Shared Mailbox Details
- In the dialog box that appears, type the email address of the shared mailbox you want to add.
- Click Add
Access the Shared Mailbox
- The shared mailbox will now appear in your folder list under your primary mailbox.
- You can expand or collapse the shared mailbox folders as needed.
Send Emails from Shared Mailbox
- To send an email from the shared mailbox, click “New mail”.
- Click on the **From** field and select the shared mailbox email address.
- Compose your email and click **Send