The Windows 10 “Unidentified network error” comes 99% of the time from the fact that your internet gateway cannot be determined or found by Windows Your internet gateway is the equipment that connects your internal network to the internet. Mostly this will be your wifi router in a home environment or your router in a business environment. It may be that the DHCP server is not giving out addresses on the network correctly, the following steps can help resolve many issues.
- Try disabling and enabling the relevant network connection in Control Panel\Network and Internet\Network Connections. Right click the wifi or LAN connection and select “disable” the connection icon will go grey. Right click it again and select enable. Test internet by searching for something on google.
- Try restarting your router and your computer.
- Test with a separate device to make sure the router is the issue and not your pc.
- Try selecting the network type in Control Panel\Network and Internet\Network and Sharing Centre if the option is available and select either Home, Work or Public.
- Change your network cable if you are connected with a cable.
- Test with a usb wifi network dongle if you have a spare one.
- Do a network stack reset
- Press the start menu
- Type CMD
- Click on the Command Prompt App
- Type the following commands:
Type netsh winsock reset and press Enter.
Type netsh int ip reset and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig /flushdns and press Enter.
- Restart the computer
N.B. Making wrong changes to network settings can affect your network/ internet connection. Not sure what you’re doing? Give us a call, we will be happy to help.
OrangeDux Support Team.